For those retailers short on time and staff, incoming texts can be answered with automatic responses by alive5's SMS chatbots, which provide fast and engaging service.
By responding to certain keywords or phrases related to your business, alive5 chatbots will seamlessly interact with your customers to give them the right information from your company in a fast and fun conversational experience.
For customer service departments, alive5 is perfect for providing customers with a post-sales or dispute channel that is fast, direct and convenient.
Quickly answer questions about products or services, curate shopping carts and offer a personal shopper experience for your customers.
Close deals over SMS using the alive5 exclusive alivePay feature. This PCI-compliant feature where your customers can pay securely over text message.
- Google Consumer Survey