Meet Your Customers Where They
Live The Most - Their Phones

Greet, Consult and Close Deals Over Text Message

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alive5 SMS is perfect for retail and e-commerce business to boost sales and deliver better customer service.

Text-enable your current business line with the alive5 platform and provide that missing channel your customers have been wanting.

Text back and forth to your customers from your computer, tablet or smartphone and consult prospects on directions to your shop, hours of operation or information about your products or services. Your customers can even start an SMS conversation directly from Google’s search listings.

For those retailers short on time and staff, incoming texts can be answered with automatic responses by alive5's SMS chatbots, which provide fast and engaging service.

By responding to certain keywords or phrases related to your business, alive5 chatbots will seamlessly interact with your customers to give them the right information from your company in a fast and fun conversational experience.

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Service

For customer service departments, alive5 is perfect for providing customers with a post-sales or dispute channel that is fast, direct and convenient.

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Sales

Quickly answer questions about products or services, curate shopping carts and offer a personal shopper experience for your customers.

Business Class SMS

alivePay

Close deals over SMS using the alive5 exclusive alivePay feature. This PCI-compliant feature where your customers can pay securely over text message.

65% of consumers say they’d consider using messaging to connect with a business to get information about a product or service, or to schedule an in-person appointment

- Google Consumer Survey